Accessibility Statement

Our Commitment to Accessibility

TDI USA, Inc. is committed to ensuring that our website is usable by everyone, including people who rely on assistive technologies such as screen readers, keyboard navigation, or display magnification. We believe that access to information about our services, whether you’re dealing with water damage, fire damage, or a mold concern, should not be a barrier for any visitor.

This site is built with the goal of conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the current internationally recognized standard for web accessibility. These guidelines define how to make web content more accessible to people with a range of disabilities, including visual, auditory, cognitive, and motor impairments.

What We’ve Done to Support Accessibility

We’ve taken steps to make the site as navigable and readable as possible:

• Pages are structured with semantic HTML so screen readers can interpret headings, lists, and landmarks in a logical order.
• Images include descriptive alternative text where content is meaningful.
• Color contrast ratios are maintained to support visitors with low vision or color-vision differences.
• Interactive elements, including forms and navigation, are designed to be operable by keyboard without requiring a mouse.
• The site avoids content that flashes or strobes in ways known to trigger photosensitive responses.

We recognize that accessibility is an ongoing practice, not a one-time checklist. As we update and expand the site, we continue to evaluate new content against the same standards.

Known Limitations

Despite our efforts, some content may not yet fully meet WCAG 2.1 AA in every respect. Third-party tools, embedded maps, or older documents may present accessibility challenges that are outside our direct control. We are actively working to identify and address these gaps.

Report an Issue

If you encounter a barrier on this site, a page that doesn’t read correctly with your screen reader, a form you can’t complete, or any other accessibility concern, please let us know. We take these reports seriously and aim to respond and address reported issues within a reasonable timeframe.

You can reach us by:

• Phone: (877) 688-0866
• Mail: TDI USA, Inc. 701 Del Paso Rd, Sacramento, CA 95834

When you contact us, please describe the specific page or feature you had difficulty with and the assistive technology or browser you were using, if known. That detail helps us reproduce and resolve the issue more quickly.

Alternative Access to Information

If any part of this site presents a barrier that prevents you from getting the information or assistance you need, please call us directly. A member of our team can answer questions, describe our services, and help schedule an estimate by phone during business hours.